Barion Pixel

Frequently Asked Questions

If the model you have selected is in stock, we will process your order within 2 to 3 business days and notify you by e-mail.

Even if a model is marked as “Out of stock” on our website, do now worry. Simply set up an “Stock Notification” and we will make sure you get an e-mail as soon as it is back in stock.

We are sorry, but replacement straps cannot be purchased online. If you are interested in buying one, you are welcome to visit our showroom in Trnava where you can purchase replacements.

We do not manufacture our products to order or in different colours. For this reason, it is not possible to customise the accessories. The items in our store are available as shown because the manufacturing capacity is limited. We thank you for your understanding.

Our leather handbags and backpacks come from Italy, where we work with small family workshops. This provides easy access to a broad range of colours, types and sizes.

Modelele noastre sunt personalizate exact conform viziunii noastre – noi alegem culorile, accesoriile și tipurile de închidere. Datorită colaborării directe cu producătorii, fără intermediari, prețurile noastre sunt corecte și accesibile pentru toată lumea.

Leather

Our leather products are divided into different grades of quality according to grain size, origin and texture. All the products bear the “Genuine Leather” seal of quality.